Sunday, December 28, 2008

The Free Broadband offer is closing down in three days

The last three days for ordering your free one month of PTCL Broadband. The offer was a free month of Broadband connection if the order was placed in December. The installation speed has picked up after including new HR in the field support to facilitate all the orders coming in and to build up the repute that has been facing a lot of criticism for some time now. Recently my personal feedback of the service has improved and the orders I received directly have been quite encouraging. I guess the last three days should not go waste, for those who might not have quite a clear understanding of the offer. Let me clarify if for the benefit of the readers, that the service is for one month free if the order is placed in December, irrespective of the time when the connection is installed… Enjoy free broadband for a month and if you order Smart TV over the same connection you can also enjoy the free TV service till July 09

So enjoy all :)

Thursday, December 4, 2008

IT policy revision by the MoIT

The MoIT is regulating a new IT policy and I’ve read a lot on how they should be involving the service providers to increase the reliability of this policy and to ensure that it will take Pakistan a long way in developing the long awaited market player. According to my knowledge they have invited nominations for creation of a group consisting of the stakeholders in IT policy making and this group will involve participation from the Federal and Provincial governments, the regulator and the service providers
This sort of open forum would quite facilitate the concerns of everyone and hopefully be a great step ahead for the country in developing the industry that has been the biggest money maker for several economies for quite some time. Perhaps it’s never too late to take a step ahead

Wednesday, December 3, 2008

Free Broadband for December 08 and Free IPTV till June 09

PTCL has always been seen as the rigid state telecom company with no flexibility in packages, no discounts and very rigid towards customers. This has been recently changed a lot; by making customer oriented packages, usage incentives, bulk discounts and lowest rates in most of the services provided. Recently PTCL has announced one month free broadband for anyone who orders in December. With no installation and equipment charges, this is a wonderful test opportunity for customers who have been willing to try the broadband experience but were reluctant in taking the initiative. In consideration of the previous offers where the orders placed were not delivered soon enough to deliver the free period experience, the company has put this as a free service from the date of installation for a complete month. The only constraint is putting in the order within the month of December
Also the IPTV free period has been extended till June 09, which means that the one month trial that offended people is no more, the TV can be tried at for more than half a year with the facilities of rewind, pause, resume, parental control, video on demand, etc.
Although the limitation of one connection for one TV is not a very good alternate to the people who view more than one TVs in their homes on the cost of a single cable connection, but the limitation is being worked out to be provided as an unbundled service; the customers will not have to pay for the broadband charges twice, but they will be paying for the additional IPTV line
HR has been inducted and trained for better provisioning and troubleshooting, to ensure that the customers enjoy a better service from the old trusted name